BUY WITH CONFIDENCE

Having provided services within Australia for over a decade we are one of the leading providers of CCTV cameras and IP CCTV systems  kits. Our customer range from small to Large businesses and also services have been provided for individual homes to help meet their security needs. The secret to our success is the ability to maintain the assurance and commitment we give to our customers which is ‘Buy with Confidence’.

Our ‘Buy with Confidence’ guarantee gives our customers the assurance that we are committed to providing quality and reliable products, products at competitive prices, providing independent expert advice this at no extra cost. We also have our post-sales customer service help desk team who are well trained to provide a high level of customer service. We are here to provide value to our customers and meet specific personal or business security needs.

Quality in products

Our products and brands are sourced only from well established manufacturers who provide quality and reliable products. However, our manufacturer selection is not just based on quality and reliability of products alone. We also make sure our suppliers provide adequate backup support and warranty for the product during its lifetime cycle. This gives our customers the assurance that they get help and support anytime when they purchase IP Cameras from us.

Competitive pricing

Due to our commitment to buy with confidence we can guarantee you our products are competitive in the market. From time to time we check the prices of our competitorsthis is to make sure you are getting value for all your CCTV system purchases. However, if you do find a retailer that’s sells a similar product much cheaper than us. Don’t worry, you can contact our customers service team and we will be able to match the price. Please note terms and conditions do apply for this.

Expert product advice

We specialize in surveillance equipment’s and the safety of your home and business is our greatest joy. We welcome you whenever you have any queries about CCTV cameras, DVRs, Accessories and CCTV Camera kits. Our technical team are happy to provide an independent advice and help you with your queries. At SpyPro we provide this service for free and our technical team are ever happy to help you. They are happy to guide you through required procedures until a solution is achieved also help you with any complex or complicated technical issues you may have. This service is not just for our customers only. At SpyPro, our technical team do welcome queries from everyone aslong as it has to do with CCTV systems, CCTV solutions etc.

First-class customer service

We do attach a lot of importance and value to our customers that is why we do have in place a team of customer’s advisers who are well trained to cater for your queries. Our Customer service team are a dedicated team looking forward to answer your queries. For all queries, you can send us an email at info@spypro.com

However, if you would like to speak to someone, please do not hesitate to call us on 0477 779776 (SPYPRO) and a member of our dedicated customer service team would be happy to assist you. For any returns requests, please go to our Terms and Conditions for more information.

Technical support

Buying from us does not end after your product has been delivered. We realise you may need some assitance while setting up your device at home or your business premises. Do not hesitate to give us a call and our technical team will be happy to give you the technical support you require. This is provided at no extra cost.

Flexible, value-add solutions and services

We have different solutions to meet different end users be it a small, medium or large business or an individual who requires an IP cameras solution just for your home surveillance use. Because our business is into core IP CCTV cameras, IP CCTV systems, DVRs, NVRs, HD-TVI cameras etc. We can offer any level of service to meet each specific need. We provide support to Large organisations who require a little help over surveillance project which requires system design, planning, configurations, setup, commissioning and training related issues. This we do at a very low cost while providing a full solution and best technical support services. We engage with our customers across all levels as we understand that customer requirements are always different.